Privacy Policy
Last updated: 1 July 2026
1. Who we are
ORBIIT is a social media marketing and web design agency based in Hitchin, Hertfordshire, UK. Our contact email is connect@orbiit.co.uk.
2. What data we collect
When you use the contact form on our website, we collect the following personal information:
- Your name
- Your email address
- Your company name (optional)
- The service you are enquiring about
- Your message
We also use cookies to understand how visitors use our website (analytics). You can accept or decline cookies via the banner displayed on your first visit.
3. How we use your data
We use the information you provide solely to respond to your enquiry and discuss a potential project. We do not sell, share, or pass your data to third parties for marketing purposes.
4. Legal basis (UK GDPR)
We process your data under Article 6(1)(b) UK GDPR — processing necessary for the performance of a contract or in order to take steps prior to entering into a contract — and under Article 6(1)(a) for cookie analytics, where you have provided consent.
5. How long we keep your data
Enquiry data is retained for up to 2 years from the date of contact, or until you request deletion. Analytics data collected via cookies is retained in accordance with the analytics provider's retention policy.
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, email us at connect@orbiit.co.uk.
7. Cookies
We use cookies to understand how visitors interact with our website. If you accept cookies, anonymous usage data may be collected. You can change your preference at any time by clearing your browser cookies and revisiting the site.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision.